velangarments.com

Refund and Returns Policy

We strive to ensure customer satisfaction with every purchase. If you are not fully satisfied with your order, we’re here to help.


Returns Eligibility

You may request a return if:

  • The product is damaged or defective

  • You received the wrong item

  • The product is unused, unwashed, and in original condition

  • The return request is raised within X days of delivery

Products must be returned with original tags, packaging, and invoice.


Non-Returnable Items

The following items are not eligible for return or refund:

  • Products damaged due to misuse or improper handling

  • Items without original tags or packaging

  • Customized or altered products (if applicable)


Refund Process

Once we receive and inspect the returned product:

  • Approved refunds will be processed within X working days

  • Refunds will be credited to the original payment method

  • Shipping charges (if any) are non-refundable


Exchanges

We offer exchanges for size or product issues, subject to stock availability.
Please contact our support team to initiate an exchange request.


How to Request a Return or Refund

To raise a return or refund request, please contact us with your order details:
9940693656
akrtrade8@gmail.com